PREAMBLE

For COSMYX as for the European Union, the protection of personal data is a fundamental aspect of the protection of privacy. Thus, it is our responsibility to protect your privacy as much as possible when you use our services.

 

Our data protection policy allows you to collect complete information on the collection, use and processing of your personal data, as well as on your rights.

 

WHAT PERSONAL DATA DO WE COLLECT?

1. When browsing the website:

Mere consultation of the COSMYX website as a visitor does not require personal registration. On the other hand, certain information concerning you is collected automatically during your navigation on the website (IP address, visit time, type of browser, as well as the categories of the site visited).

 

When browsing the site, you may be asked to accept cookies. These text files are placed on the hard drive of your computer, and then read by a server, in order to facilitate your navigation by recognizing you during your subsequent visits to the website. You can disable cookies at any time in your browser settings. However, COSMYX informs you that certain functionalities of its site are not guaranteed if cookies are blocked.

 

For more information on cookies, please read our cookie policy.

 

2. When you want to discover our services:

We inform you that you can voluntarily communicate to us certain personal data that we collect, such as your name, your e-mail address and your telephone number. This information can be collected in particular through our contact form (on our website) but also during a telephone or physical interview.

 

3. When you subscribe to our services:

When you subscribe to our services, we do not collect any additional personal data. We use the information you provided to us when you wished to discover our services.

 

We do not collect any sensitive data such as religion, trade union membership, racial and ethnic origin, criminal convictions or health data.

 

WHY DO WE PROCESS YOUR PERSONAL DATA?

The processing of your personal data is based on the legitimate interest of COSMYX when no contractual relationship binds us and on the performance of a contract when we are contractually bound.

 

In this context, the information collected allows us in particular to establish internal statistics but is mainly used to contact you, to present our missions to you, to define your needs as a future client during an interview (telephone or physical), and to carry out our future legal and contractual obligations.

 

WHO HAS ACCESS TO YOUR PERSONAL DATA?

Your personal data will only be transmitted to the internal departments of the company: management, sales department, and technical department. On the other hand, the data will never be communicated to subcontractors, third parties or external organizations. COSMYX does not and will not carry out any sale, assignment or communication of your personal data. Therefore, COSMYX does not transfer data outside the European Union either.

 

COSMYX does not use any automated decisions based on your personal data. No profiling is implemented during processing, and the data we collect will never be used without human intervention.

 

HOW LONG DO WE KEEP YOUR PERSONAL DATA?

1. Regarding your browsing data on the website:

COSMYX keeps your browsing data on our website for a maximum of 1 year.

 

2. Regarding the data you provide us to know our services:

The personal data that you provide to us when you wish to discover our services will be kept for a maximum period of 3 years.

 

3. Regarding your customer data under the contract:

We use and keep your customer data for as long as our contractual relationship lasts, in order to manage our exchanges, monitor the customer relationship, the transactions carried out, and provide our services. At the end of the contract, we keep your data for 3 years to contact you again, to offer you new offers related to our services, or to meet our legal and/or contractual obligations.

 

WHAT ARE YOUR RIGHTS AND HOW TO EXERCISE THEM?

In accordance with the regulations in force, you have the following rights concerning your personal data:

 

Right of access :

You can, at any time, access your personal data that we hold about you. For this, you retain the possibility of contacting us in order to access your data as well as the purposes to which they are attached.

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Right of rectification:

If you notice an error, omission or ambiguity in your personal data, you can make a request to complete or make a correction, or a clarification of your personal information.

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Right to erasure :

You can also ask us to erase your personal data.

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Right to limitation of processing:

You can claim the limitation of the future processing of your personal data under certain conditions: when you contest the accuracy of data, when you need it for the observation, exercise or defense of your rights in court. You can also demand the limitation of the processing of your data if the processing is unlawful and you do not wish to proceed with erasure.

 

Right to portability:

As a customer, you have the right to receive the data concerning you in a structured, commonly used and machine-readable format. You can also request that we transmit your personal data to another organization.

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Right of opposition:

You retain, at any time, the right to oppose the use of your personal data within the framework of the activities carried out by our company with regard to the processing of your data based on the legitimate interest of COSMYX, such as commercial prospecting for example.

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To exercise these rights, you can fill out a form directly at the following address: privacy@cosmyx3d.com

 

In addition, you have the right to lodge a complaint with a supervisory authority (CNIL): https://www.cnil.com

 

You can access information about you, rectify it, delete it or request the limitation of its processing by sending an e-mail to the following address privacy@cosmyx3d.com  or by sending a letter to the following address:

 

COSMYX

7, Rue Jean Jaures

91860 Epinay-Sous-Senart

Tel: +33(9) 75 76 83 96